Return/Exchange Policy
At Royalchicbypriti, we take great pride in the quality of our products. Every item is carefully inspected before being dispatched to ensure that you receive a product that meets your expectations.
In case of a defect, if you wish to return or exchange an item, please follow the process below:
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Request for return/exchange must be made within 7 days from the date of delivery.
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You will be required to provide a clear 360-degree video of the parcel being opened, showing the defect.
Shipping Process:
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Reverse Pickup: We may arrange for a reverse pickup.
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Self-shipping: If reverse pickup isn’t possible, you will need to ship the product back to us at the following address:
Royalchicbypriti
678 - 683, First floor, Gali Ganteshwar
Katra Neel, Chandni Chowk, Delhi - 110006
Contact Us 9810992373
Conditions for Return/Exchange:
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The product must be unworn, unwashed, unaltered, undamaged, and retain the original tags.
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Upon receiving the product, it will undergo a quality inspection.
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If the item passes the inspection, we will process your return or exchange request.
Eligibility:
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Returns or exchanges are only accepted if the item is defective.
Cancellation Policy
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No cancellations will be accepted after 24 hours from the time the order is placed.
Change in Size/Delivery Address/Phone Number
If you need to make any changes to your order details, such as size, delivery address, or phone number, please contact us at royalchicbypriti@gmail.com with the subject line:
"Revised Information/Change of Address/Size/Phone Number".
We will accommodate the changes if your order has not yet been shipped.
For further information or assistance, please visit our FAQs or use our Contact Us page to reach out to us.