FAQs
About Products
Q: How do I select my size?
A: A size chart is provided on every product page. Please review it carefully before placing your order to ensure the best fit.
Q: How can I be assured of the quality of products ordered?
A: All our products go through a strict quality inspection process before dispatch. We check each item with the utmost care to ensure it meets our high standards.
Q: How do I care for my garment?
A: We recommend the following garment care instructions:
- First-time dry clean only
- Hand wash for subsequent washes — use cold water and a mild detergent
- For delicate fabrics or intricate embroidery, dry clean only is advised
- Do not soak or scrub the garment
- Dry in the shade — avoid direct sunlight
- Avoid ironing embellishments — iron from the reverse side on low heat to protect embroidery and sequins
Q: Do you customize products?
A: Yes, we provide customization services. The customization option is available beneath the product when you’re choosing a size on the product page. Please mention what customization you require and we will contact you for the same.
Payment, Shipping, and Delivery
Q: How can I make payments on the website?
A: At RoyalChicByPriti, we accept online payments only. Unfortunately, Cash on Delivery (COD) is not available. You can make payments using:
- Credit cards
- Debit cards
- Net banking
- UPI
- Wallets
All transactions are securely processed through our payment gateway.
Q: I just placed my order. When will I receive it?
A: Orders are typically dispatched within 2–4 working days after you place your order, depending on product availability and any unexpected delays. You will receive an email once your order has been dispatched.
Q: Do you ship internationally?
A: Yes, we offer worldwide shipping to over 7 countries including the US, UK, UAE, Singapore, Australia and Canada. We’re happy to serve customers globally.
Q: Which shipping partners do you use?
A:
- Domestic orders: We ship via trusted carriers like Delhivery and DTDC.
- International orders: All international orders are shipped via DHL, ensuring safe and timely delivery.
Still Have Questions?
If your query wasn’t addressed above or you need further assistance, please don’t hesitate to Contact Us. We’re here to help!